Terms and conditions

Volker Schlecht / Merchant of pet supplies and accessories / Trade name Profeline
Hollandstrasse 10 | D-74081 Heilbronn
Phone +49 (0)7131 / 20 33 840 | Fax +49 (0)7131 / 20 33 841
www.profeline.de and www.profeline-shop.com
eMail: info@profeline-shop.com
VAT no.: DE147718666
Tax ID:65357/81411

Terms and conditions

As of: 22.02.2025 PDF

Contract language

The contract language is English.

Scope

These terms and conditions apply to all business relationships between:
Volker Schlecht – Dealer for pet supplies and accessories (trade name Profeline) – and its customers. The currently valid version at the point of conclusion of the contract applies.

Prices

The stated prices include the statutory VAT.
The price does not include the cost of postage, which shall be applied separately.

Delivery and Payment

Germany

Payment is accepted through credit card, PayPal, purchase on account and instalment purchase through Klarna.

Austria – Belgium – Netherlands – Luxembourg

Accepted forms of PayPal, credit card.

France – Monaco – Denmark – UK – Czech Republic

Accepted forms of PayPal and credit card.

Italy – Poland – Slovakia – Slovenia – Hungary

Accepted forms of payment are PayPal and credit card.

Estonia – Ireland – Finland – Latvia – Lithuania – Sweden – Spain – Portugal

Accepted forms of PayPal and credit card.

Switzerland – Lichtenstein Great Britain

Accepted forms of payment are PayPal and credit card.
The sale is at net prices – without calculation of the German VAT.
When importing, customs duties, fees and taxes are applied, which will be charged directly to the buyer.

 

Delivery service / ability to supply / lead time

The obligation to supply shall be waived whenever we have in turn received no delivery or no correct delivery, and shall not be deemed liable for the unavailability of the goods.
If any goods are unavailable, we shall inform you immediately and reimburse any prepayment made. The delivery time is stated on each item. We conclude your order in one delivery. You will receive a shipping notification with your tracking number.
In order to fulfil customer orders Volker Schlecht / Profeline needs to pass on postal address, the customer email address, and where available contact phone number to the delivery company authorised to delivering the goods. This forms part of the contract with Volker Schlecht / Profeline. The customer does not have the right to object. For further information please see our Privacy and Security page.

Payment

Prepayments to:

Volker Schlecht
Profeline

BIC: VOBADESSXXX
IBAN: DE64 6009 0100 0224 1080 26

Reservation of property rights

The goods delivered shall remain our property until full payment has been received.

Warrantee / Guarantee

The statutory consumer rights will apply.
If we provide any other separate guarantees, your statutory warrantee rights remain unaffected.

Final provisions

(1) All legal relationships between the customer and the company Volker Schlecht Merchant of pet supplies and accessories (trade name Profeline) shall be governed solely by the Law of the Federal Republic of Germany. The principles of the conflict of laws (private international law) and the application of the United Nations Convention of 11th April 1980 on Contracts for the International Sale of Goods (CISG) is hereby excluded. If the customer is equally the end-consumer of the goods, the place of residence of the customers may apply as the place of jurisdiction, as far as mandatory legal consumer regulations are concerned.

(2) If the customer is a merchant (Kaufmann), Heilbronn is the exclusive place of jurisdiction for all claims arising from or in connection with this business relationship.

End of the T&Cs